Enquiries go cold
Leads sit in an inbox until someone has a spare minute. By then they have already called the next business on the list.
Every hour of delay cuts your close rate.
Australia-wide · Automation studio
Your business runs on admin.
It shouldn't.
Togle maps how work actually moves through your business, then automates the parts that never needed a person — enquiry replies, quote follow-up, data entry between the tools you already pay for.
- 10+ hrs
- admin recovered each week
- <60 sec
- first reply to a new enquiry
- 2–4 wks
- from audit to live automation
Total human input after setup: reviewing the quote before it sends.
The cost of manual
Three leaks we find in almost every business we audit
Admin eats the week
Reminders, status updates, invoices, rosters, re-typing the same details into three systems. None of it needs a human.
8–15 hours a week, in most teams we audit.
Systems don't talk
Your booking tool, CRM, accounting, and inbox each hold part of the truth, so people become the integration layer.
Double entry, missed handoffs, no reporting.
What changes
Automation you can point at on a Monday morning
01
Recover time
Repetitive admin runs itself. Your team spends the reclaimed hours on quoting, delivery, and customers.
02
Respond first
Automatic acknowledgement, triage, and follow-up sequences so no warm enquiry waits on a person.
03
Remove handoff drag
Data flows between the tools you already pay for. Tasks get created where the work actually happens.
04
Scale without hiring early
Absorb more volume with the same headcount, then hire into higher-value work instead of data entry.
How we work
Four steps, no six-month project
01
Audit
30 minutes on your workflows. We map where time and enquiries leak.
02
Plan
A prioritised roadmap scored on hours saved, revenue impact, and effort.
03
Build
We configure the automations inside the tools you already use.
04
Optimise
We monitor, tune, and extend as volume and processes change.
Who it's for
Built around Australian service work
Tradies & contractors
Quote follow-up, job status updates, and invoice triggers that run between jobs — not at 9pm on the laptop.
- Same-day quote turnaround
- Automatic 3-day follow-up
- Job status texts to clients
Clinics & NDIS providers
Intake forms, appointment reminders, service agreement paperwork, and progress-note workflows without the admin tax.
- Digital intake to practice software
- Reminder + no-show recovery
- NDIS documentation checklists
Cafés & hospitality
Booking confirmations, supplier ordering, roster comms, and feedback collection handled on a schedule.
- Supplier order reminders
- Roster change broadcasts
- Post-visit review requests
Professional services
Client onboarding, document chasing, deadline reminders, and internal handoffs that never slip.
- Onboarding packs sent automatically
- Document chasing sequences
- Deadline escalation rules
Results
Before and after
3 days → same day
Quote turnaround for an electrical contractor
Trades · Australia
Follow-up rate went from 40% to 95%. Quote turnaround dropped from three days to same-day.
12 hrs saved / week
Client onboarding for an accounting firm
Professional services · Australia
12 hours of admin removed each week and zero missed lodgement deadlines since go-live.
2× trial conversion
Lead follow-up for a fitness studio
Health & fitness · Australia
Trial booking conversion doubled within six weeks, with no extra admin time.
"We were losing leads because nobody had time to follow up manually. Togle set up the sequence and our booking rate lifted in the first month."
"Onboarding a new NDIS client used to take two hours of admin per person. Now it runs itself, and that time goes back to our support workers."
"I didn't think automation was for a business our size. The ROI was obvious within weeks — less chasing, faster replies for clients."
Questions
Straight answers
- Is this just a sales call?
- No. You get a workflow review and a written list of the highest-impact automations for your business. Plenty of people take the plan and implement it themselves — that's a fine outcome.
- Do I need to be technical?
- Not at all. You describe how the work happens today in plain language. We handle the mapping, the tooling, and the build.
- What kinds of businesses is this best for?
- Australian service businesses with 2–50 staff where enquiries arrive daily and admin is handled by people who should be doing higher-value work: trades, clinics and NDIS providers, hospitality, and professional services.
- What if I already use a CRM or booking tool?
- Better. We automate around what you already pay for — ServiceM8, simPRO, Xero, HubSpot, Cliniko, Halaxy, Google Workspace, Microsoft 365 and similar — rather than migrating you onto new software.
- How long until something is live?
- Most first automations are running within 2–4 weeks of the audit, depending on scope and how quickly we can get access to your tools.
- How does an engagement start?
- With the free 30-minute audit. After it you get a written scope covering exactly what we'd build and the hours it removes, then you decide. Contact us and we'll talk it through.
Find your first automation in 30 minutes
Free, no obligation, and you keep the written plan either way.
Book your free audit